Mr. AIMr. AI Help Center

Add detailed knowledge and files

Upload policies, FAQs, menus, and guides, then review what the AI will index.

For account admins
Last updated: Last verified: Markdown version

Documents are useful for detailed information that does not fit naturally into a product or offer record.

What to do

  1. 1

    Upload a supported PDF, DOCX, or TXT file.

  2. 2

    Preview and edit the extracted knowledge so only accurate content remains.

  3. 3

    Approve indexing, then test questions that depend on the document.

Open Add detailed knowledge and files

Knowledge and AI behaviorAdd products and services correctly

Create structured catalog entries your AI can use reliably.

Knowledge and AI behaviorUnderstand the Knowledge Base

Learn where each kind of business information belongs.

Channels and launchAdd Mr. AI chat to your website

Customize, install, and test the website chat widget.

Settings and usageAdd fixed automatic messages

Create deterministic replies for exact recurring messages or events.

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