Mr. AIMr. AI Help Center

Choose and connect a customer channel

Prepare your account before connecting WhatsApp, Facebook, or website chat.

For account admins
Last updated: Last verified: Markdown version

Connect one channel after knowledge and testing are ready, then validate the complete customer experience.

What to do

  1. 1

    Choose the channel your customers actively use.

  2. 2

    Confirm AI replies, subscription status, and sufficient points.

  3. 3

    Connect the channel and send a new message from a separate customer account.

Open Choose and connect a customer channel

Channels and launchConnect WhatsApp with a QR code

Link WhatsApp safely and verify incoming and outgoing messages.

TroubleshootingFix a channel that stopped receiving messages

Separate channel delivery problems from AI response problems.

Channels and launchAdd Mr. AI chat to your website

Customize, install, and test the website chat widget.

Channels and launchConnect Facebook Messenger

Configure your Page connection, webhook, and permissions.

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