Add fixed automatic messages
Create deterministic replies for exact recurring messages or events.
For account admins
For the company account admin who manages settings and integrations.
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Fixed messages are best for predictable responses that should not require AI generation.
What to do
- 1
Define the trigger precisely.
- 2
Write a concise reply that is safe in every matching situation.
- 3
Enable it and test matching and non-matching messages.
Open Add fixed automatic messages