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Mobile UI Enhancements & Rich Media Support

A focused UI/UX upgrade for mobile users, introducing rich media rendering, smart notification support, and clearer visual distinction between team and AI responses — creating a more polished and intuitive dashboard experience.

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On this pageMobile UI Enhancements & Rich Media SupportHighlights

Mobile UI Enhancements & Rich Media Support

A focused UI/UX upgrade for mobile users, introducing rich media rendering, smart notification support, and clearer visual distinction between team and AI responses — creating a more polished and intuitive dashboard experience.

Highlights

  • Mobile UI overhaul: comprehensive visual and functional improvements to the mobile user interface for a smoother experience
  • Image & voice message rendering: images and audio recordings now display and play directly within the mobile UI
  • WhatsApp push notifications: real-time WhatsApp notifications with a dedicated view highlighting customers who have not yet received a reply
  • Logo redesign: updated and refined logo displayed across the mobile user interface
  • Rich media full support: images, voice recordings, and PDF files are now fully supported and viewable within the mobile UI
  • Visual reply distinction: clear visual differentiation between team (human) replies and AI-generated replies within the dashboard conversation view
Settings and usageMr. AI updates and release history

Discover meaningful Mr. AI improvements, understand what they let you do and find the current guides for each capability.

Product updatesAdvanced Response Tracking & Team Interaction Insights

A powerful set of enhancements focused on response quality, team accountability, and real-time interaction visibility — giving both managers and customers a smarter, more transparent communication experience.

Product updatesRight-to-Left Support & Layout Foundation

We rebuilt the dashboard's layout so it fully adapts to your language. Switching between Arabic and English now flips the entire interface — sidebar, menus, icons, alignment, and spacing — to the correct direction instantly, with no misplaced elements and no flicker when a page loads.

Product updatesSmart Conversation Control & AI Response Management

A comprehensive suite of conversation management tools that gives admins full control over AI behavior — enabling manual override, blocking unwanted auto-responses, and ensuring seamless human-AI collaboration within the dashboard.

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