Set up and manage the sales team Create sales users, assign customers, and maintain appropriate access. For account admins i For the company account admin who manages settings and integrations. Requires feature activation i The feature appears only after it is enabled for that client. Last updated: 2026-07-13 Last verified: 2026-07-13 Markdown version Sales Team settings let managers control who can work with each assigned customer. What to do 1Create an individual user for each sales team member.2Assign only the customers that person should access.3Review assignments and deactivate access promptly when responsibilities change. Open Set up and manage the sales team Related guides Sales teamUse the sales member workspaceWork assigned conversations, actions, stages, and internal collaboration.Start hereSet up your AI employeeProvide business information that helps your AI answer accurately.Knowledge and AI behaviorAdd products and services correctlyCreate structured catalog entries your AI can use reliably.Knowledge and AI behaviorDesign the conversation journeyCreate a clear route from the customer request to the desired outcome. Was this article helpful? Your feedback helps us review and improve these guides. Yes Not enough NextUse the sales member workspace