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Build & Manage with AI: start here

Understand the two supported AI improvement paths, where to start, and which controls always stay inside Mr.AI.

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What is Build & Manage with AI?

It is the Mr.AI workspace for improving your AI Employee with AI. You can connect a compatible assistant for a live connected workflow, or use the permanent manual workflow without connecting any assistant.

  • The connected workflow is the preferred path when it is available and useful.
  • The manual export and upload workflow remains a supported path.
  • Review and production authority remain inside Mr.AI.

Choose the right starting point

  • On supported Knowledge, Behavior, Catalog, and other editing pages, use Improve with AI to work with the current page context without leaving it.
  • Use Build & Manage with AI when you want the full Hub, connection status, proposals, or a broader AI improvement task.
  • Use AI Settings when you want to connect, reconnect, inspect, refresh, or disconnect an AI assistant connection.

Two supported workflows

  • Connected assistant: authorize a compatible assistant, work through the capabilities Mr.AI exposes, then review proposed changes before anything becomes live.
  • Manual AI workflow: export a supported editing package, work with your preferred AI, upload the result, then review and apply through the same protected Mr.AI editing journey.

What to read next

  • Connect an AI assistant: setup for ChatGPT or Claude, server-confirmed state, and permissions.
  • Use AI without connecting: the permanent manual workflow from export to upload and review.
  • Review, Test, Apply, and Rollback: how proposed changes move safely toward production.
  • Connection management and troubleshooting: reconnect, disconnect, common failures, and credential safety.

Open Build & Manage with AI

LearnHow to build and improve an AI Employee using ChatGPT or Claude

Use a compatible AI assistant you already work with to help build and improve your AI Employee, then review and test changes in Mr. AI before applying them.

Build & Manage with AIUse AI without connecting an assistant

Use the permanent export, external AI, upload, review, and apply workflow without authorizing an AI assistant connection.

Settings and usageTest your AI Employee with ChatGPT or a connected AI assistant

Let a connected AI assistant build scenarios, role-play customers, and review actual Mr. AI Testing replies instead of running every test manually.

Knowledge and AI behaviorHow AI Employee replies stay grounded in your business knowledge

Understand how the knowledge base, response instructions, and testing work together to improve answer accuracy and handle missing information safely.

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Your next step

Knowledge and AI behaviorUnderstand the Knowledge Base

Learn where each kind of business information belongs.

Knowledge and AI behaviorWrite clear AI reply instructions

Control tone, response boundaries, data collection, and human handoff behavior.

Start hereTest your AI Employee inside Mr. AI

Use Test Assistant as a safe space inside your account to try replies, context, images, and audio before relying on a change with customers.