Mr. AIMr. AI Help Center

Manage the connection and solve common problems

Reconnect, refresh, inspect, or disconnect an AI assistant safely and resolve common ChatGPT, Claude, authorization, and proposal issues.

Connection management

  • Refresh to request the current server connection state.
  • Open connection details to inspect the active connection Mr.AI recognizes.
  • Reconnect when authorization is expired, revoked, incomplete, or Mr.AI reports reconnect required.
  • Disconnect when you no longer want that assistant connected. Disconnecting does not modify the live AI Employee configuration.
  • The manual AI workflow remains available while disconnected, reconnecting, revoked, expired, or unavailable.

Common connection states

Troubleshooting

Not connected

Connect only if you want the connected workflow. You can use the manual AI workflow immediately.

Reconnect required

Reconnect from the assistant, complete authorization again, then refresh Mr.AI until the server confirms the connection.

Limited capabilities

Use the areas Mr.AI currently exposes and use the manual workflow for unsupported areas.

ChatGPT Scan Tools fails

Confirm the endpoint is exactly https://access.mrailabs.com/mcp, complete OAuth again, and retry the current ChatGPT custom-app flow.

Claude connector is unauthorized

Reconnect the custom connector and complete Mr.AI OAuth again. A stale Claude connector entry is not proof of active authorization.

Connection unavailable or failed

Refresh the connection state and retry the supported flow. A failed connection attempt does not change the live AI Employee configuration.

Proposal validation failed

Read the review message. If the configuration changed or the proposal became stale, create and review a fresh proposal.

Testing failed

Return to Proposal Review and start Testing again. Testing failure does not publish the proposal.

Apply failed

Review the returned state before retrying. Do not treat the proposal as applied unless Mr.AI confirms success.

Rollback failed

Review the returned state before retrying. Do not treat rollback as complete unless Mr.AI confirms success.

Credential safety

Open AI Settings

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