How is the system switch different from each channel’s AI switch?
The system switch controls live operation for the account, while WhatsApp and Messenger switches control automatic AI replies for those channels. New User Mode decides whether a new customer is automatically allowed, held for approval, or blocked.
- Check the points balance before re-enabling the system.
- Pause one channel during maintenance instead of stopping the full account.
- Use Pending when every new customer needs manual approval.
How to use it
- 1
Open System Settings and review the account-wide state.
- 2
Enable or disable WhatsApp and Messenger AI separately.
- 3
Choose Auto Allow, Pending, or Block for new users.
- 4
Save settings.
- 5
Test with a new account on every connected channel.
Frequently asked questions
Why can I not re-enable the system?
The points balance may have reached the allowed minimum; add points first.
Does turning off channel AI disconnect the channel?
No. The connection remains, but automatic replies on that channel stop.