What happens when I request removal of my Mr. AI account?
After confirming the current password and entering a clear reason, the account is disabled, you are signed out, and final deletion is scheduled after 30 days. Keeping de-identified chat text is optional and requires explicit consent.
- The current password is required.
- The interface requires a reason of at least 10 characters.
- The account is disabled immediately after confirmation.
Before confirming
- 1
Export or retain data your company is authorized to keep.
- 2
Open Settings and Profile, then find the account-removal area.
- 3
Enter the current password and explain why you are leaving.
- 4
Review the de-identified-chat option and leave it unchecked when you do not consent.
- 5
Review the final confirmation and submit; you will be signed out immediately.
Frequently asked questions
Is final deletion immediate?
The account is disabled immediately; final deletion is scheduled after a 30-day grace period.
Is keeping chat text required?
No. It is a separate explicit-consent option and applies only to text after identifying data is removed.