Mr. AI guides for AI employees and customer conversations
Practical guides for deploying an AI employee, connecting WhatsApp, Facebook and web chat, building knowledge, following up, and handing conversations to your team.
Start from your goal
Choose the shortest path to what you need. The complete product guide directory remains available below.
Start with Mr. AI
New to Mr. AI? Follow the setup and launch path step by step.
Use Mr. AI
Jump directly to product setup, feature, and operations guides.
Solve a problem
Something is not working? Diagnose it, fix it, then continue your workflow.
Learn
Understand practical ways to use AI in customer service and sales.
Build & Manage with AI
Use a compatible AI assistant to help build and improve your AI Employee while Mr. AI keeps production control.
Solve a problem
Start with a real issue, then continue to the relevant task inside Mr. AI.
How to prevent losing customers because of slow replies
Reduce the cost of slow replies by combining fast response, company-grounded answers, conversation visibility, human intervention, and appropriate follow-up.
How to automatically follow up when customers stop replying
Use automated follow-up to continue a conversation with a clear purpose and context, while keeping the team able to intervene or stop it when the customer situation changes.
How to identify customers who need follow-up from your conversations
Separate ordinary questions from active opportunities, pending actions, human-attention cases, and customers with a real unfinished next step.
How to add AI to customer service without replacing your whole system
Roll out AI incrementally: prepare knowledge and behavior, test, connect one existing channel, keep human control, observe the workflow, then expand gradually.
How to build and improve an AI Employee using ChatGPT or Claude
Use a compatible AI assistant you already work with to help build and improve your AI Employee, then review and test changes in Mr. AI before applying them.
How to test your AI Employee correctly
After an important change, test the key customer journeys, find the source of any problem, fix that source, and retest before relying on the change with customers.
All guides
Browse the complete product sections when you already know the feature or setting you need.
Start here
Set up, test, and launch your AI employee safely.
Knowledge and AI behavior
Give your AI accurate facts and clear response rules.
Channels and launch
Connect customer channels and prepare for launch.
Conversations and customers
Manage chats, customers, actions, and team handoffs.
Settings and usage
Control system behavior, account settings, subscription, and points.
Sales team
Set up your sales team and use the sales workspace.
Troubleshooting
Resolve common reply, quality, and channel issues.
Build & Manage with AI
Connect an AI assistant or use the permanent manual workflow to improve your AI Employee while Mr.AI keeps review and production changes under your control.
Learn
Solve response, follow-up, and AI Employee operating problems with practical guides tied directly to Mr. AI capabilities.