Product updates
What changed, why it helps and where to learn more.
Mr. AI product updates
Mr. AI v2.13.0 — Your daily customer work on one page
Conversations now open beside your customer list, your team can bring in the AI whenever it needs to, and every daily list shows each customer’s stage.
Mr. AI v2.12.0 — A lighter, clearer and easier interface
Mr. AI now opens in a clean light appearance, with easier-to-read text and better organized Catalog, customer and conversation pages.
Mr. AI v2.11.0 — Start with your AI assistant, and follow up by stage
New accounts can build their AI Employee from ChatGPT or Claude in four pages, and automatic follow-up now always comes from your stage rules.
Mr. AI v2.10.0 — Named teams, clearer customer work and smarter Catalog matching
Route customers to the right team, see why each request exists, and help customers find products however they write them.
Mr. AI v2.9.0 — Guided AI setup, clearer customer follow-up and checkout recovery
Prepare account changes with an assistant that can retrieve product guidance, distinguish customer waiting from team work, and recover an unpaid hosted checkout from its existing order.
Mr. AI v2.8.0 — Customer context and better-grounded replies
Help your employee continue with the customer's known context, use the right business knowledge and leave important customer information open to human review.
Mr. AI v2.7.0 — A guided connection for Facebook Messenger
Prepare your Meta App and Page, enter the right credentials and verify Messenger events through a clear setup journey before testing a real conversation.
Mr. AI v2.6.0 — Clearer subscription purchases and payment confirmation
Review your plan and final amount before paying, follow payment and activation separately, and return to a clear account record when you need help.
Mr. AI v2.5.0 — Reports that connect conversations to business decisions
Review conversation activity, customer progress and saved AI reports to understand what customers need and decide what to improve next.
Mr. AI v2.4.0 — Connected Systems and tools for current business data
Connect the business systems your employee needs so a conversation can use permitted, current information instead of relying only on stored explanations.
Mr. AI v2.3.0 — Catalog organization and more precise product search
Help your employee find the right products and services by combining clear item information, meaningful classification and the search attributes that matter to your business.
Mr. AI v2.2.0 — Build and improve your AI Employee with AI
Connect an AI assistant such as ChatGPT to understand your setup, prepare improvements and review the changes before they reach your customer conversations.
Mr. AI v2.1.0 — A shared workspace for customers and conversations
Bring customer context, team replies and follow-up work together so your team can see what needs attention and continue the conversation confidently.
Earlier releases
Smart Conversation Control & AI Response Management
A comprehensive suite of conversation management tools that gives admins full control over AI behavior — enabling manual override, blocking unwanted auto-responses, and ensuring seamless human-AI collaboration within the dashboard.
Advanced Response Tracking & Team Interaction Insights
A powerful set of enhancements focused on response quality, team accountability, and real-time interaction visibility — giving both managers and customers a smarter, more transparent communication experience.
Mobile UI Enhancements & Rich Media Support
A focused UI/UX upgrade for mobile users, introducing rich media rendering, smart notification support, and clearer visual distinction between team and AI responses — creating a more polished and intuitive dashboard experience.
Right-to-Left Support & Layout Foundation
We rebuilt the dashboard's layout so it fully adapts to your language. Switching between Arabic and English now flips the entire interface — sidebar, menus, icons, alignment, and spacing — to the correct direction instantly, with no misplaced elements and no flicker when a page loads.