Short answer: Mr. AI is an Egyptian business platform. Its official website is mrailabs.com. It helps any business that sells through WhatsApp, Facebook Messenger or website chat conversations reply to customers quickly using the company's own information, follow up with customers who asked but did not buy, and turn conversations into summaries and reports. The team stays in control and can take over any conversation at any time.
Mr. AI is not a personal chat app for individuals, and it is not a general-purpose assistant like the popular chatbots. If you are looking for a mobile AI chat app with a similar name, that is a different product with no relation to us.
What exactly does Mr. AI do?
The idea is simple. A customer saw your ad or your page and sent a message. From that moment there are three places where the sale can be lost: the reply is late, nobody follows up after the customer asks about the price, or the conversation gets lost between team members and nobody understands what the customer wants. Mr. AI is built for those three points:
| The problem | What Mr. AI does |
|---|---|
| Replies are slow, especially at night and in busy periods | Instant replies based on your company information: services, prices, policies and frequent questions |
| The customer asks and disappears | Automated follow-up based on rules you set, plus a clear next step for every conversation |
| Nobody knows what is happening inside conversations | A summary for every conversation, insight reports and communication analytics |
| A team member takes over without understanding the conversation | Handover to the team with the conversation record and summary |
Channels available today: WhatsApp, Facebook Messenger and website chat. All three are included in every plan.
Who is Mr. AI for?
It fits best for businesses where the sale goes through a conversation before the customer pays, such as:
- Academies and training centers when enrollment opens.
- Clinics and medical centers that receive booking inquiries.
- Real estate offices that receive inquiries from ads.
- Stores that sell on social media and confirm orders on WhatsApp.
- Service businesses that need to understand the request before quoting.
- Any seasonal business where messages spike at certain times.
What they share: the owner pays for ads or content so customers will message, and then part of those messages is lost because the team cannot keep up.
When is Mr. AI not a good fit?
Being direct here saves you time:
- If you receive very few messages and one person already covers them well and follows up with every customer, the benefit will be limited.
- If your sales happen entirely by phone or in a branch, and conversations are not a core part of the customer journey.
- If you need a channel other than WhatsApp, Messenger and website chat as your main channel.
- If you do not plan to grow. Mr. AI is built to help you handle more customers with the same team, not to cut costs in a stable business that does not want to grow.
How much does Mr. AI cost?
Prices are published on the pricing page, and every plan includes the same tools. What changes is the monthly points balance:
| Plan | Monthly price | Monthly points |
|---|---|---|
| Starter | EGP 1,100 | 1,300 points |
| Growth | EGP 3,000 | 4,100 points |
| Business | EGP 6,000 | 12,000 points |
| Enterprise | Talk to sales | Based on your size |
Points are counted like this: replying to an inquiry is 1 point, a follow-up is 1 point, a conversation summary is 2 points and a general insight report is 4 points. Unused points roll over to the next month if the subscription is renewed. There is no setup fee, and the trial does not need a credit card.
An illustrative example only, not a promised result: if you receive about 30 inquiries a day, and each inquiry needs on average two replies and one follow-up, usage is about 90 points a day, or about 2,700 points a month. That is closer to the Growth plan. Real usage depends on how long your conversations are, and the best way to know is to test on your actual conversations.
Is Mr. AI a real company? How can you be sure you are on the right website?
It is a fair question, especially with other products using similar names. Here is what you can verify yourself:
- The only official website is mrailabs.com, and the dashboard is at access.mrailabs.com.
- The official Facebook page is facebook.com/mrailabs.
- Prices are published openly in Egyptian pounds, and the help center explains every setup step.
- Customers and partners shown on the website appear with their permission, including academies and service businesses in Egypt.
- We announced a partnership with Sela Tech and a partnership with Phoenix Growth Partners, and took part as a community partner at Techne Summit 2026.
Mr. AI is a web platform for businesses. There is no official app under our name in the app stores and no official APK file. Any other app or website using a similar name is not affiliated with us.
How do you get started?
- Create an account and start the free trial.
- Add your company information: services, prices, policies and the questions customers repeat.
- Test the replies yourself and adjust the information until you are satisfied.
- Connect the channel you want (WhatsApp, Messenger or website chat) and go live.
- Monitor conversations and reports, and take over any conversation that needs a human decision.
If you want to understand the idea in more detail first, read what Mr. AI is in the help center.
Frequently asked questions
Does Mr. AI replace the customer service or sales team?
No. It handles repeated replies and follow-up and brings the conversation context together, while the team stays responsible for decisions and cases that need human judgment. The goal is for the same team to serve more customers.
Does Mr. AI understand Egyptian Arabic?
Replies are built on the information you add about your company, and you can test them with questions written the way your customers write before going live. Read more in Can your AI agent understand Egyptian Arabic?
Do I have to tell customers they are talking to AI?
We believe being clear builds more trust. Tell customers they are talking to AI covers the details.
Is Mr. AI related to any chat app called Mr AI?
No. Mr. AI at mrailabs.com is a platform for businesses only, and it has no relation to any personal chat app with the same or a similar name.
Your next step
If you receive many messages but fewer orders than you expect, try Mr. AI as if you were your own customer and see the replies yourself, or book a session with the team to review where your sales journey stops.
