Security and control
Security and data
Information about conversation data and your team's role in controlling usage.
Available information
Customer data encryption
Customer data is encrypted. This page does not currently provide details of the encryption scope or mechanisms.
Human involvement with context
Your team can take over a conversation and review its record and summary to decide on the next step.
Supported channels
Mr. AI supports conversations on WhatsApp, Facebook Messenger and website chat.
Further data details
Full details of data retention, deletion, service providers and access permissions are not published here.
Privacy and service terms
The privacy and terms pages show the current status of both documents.