---
title: "Add products and services correctly"
description: "Create structured catalog entries your AI can use reliably."
language: en
canonical: https://mrailabs.com/docs/en/knowledge-and-behavior/products-and-services/
published: 2026-07-13T18:51:40.226212
last_verified: 2026-07-13T18:51:40.226212
audience: "For account admins"
---

# Add products and services correctly
A clear catalog prevents the AI from mixing product names, prices, variants, or service conditions.

## What to do

1. Use a customer-friendly name and a precise description.
2. Add the current price, currency, variants, and availability.
3. Save the entry and test direct and comparative customer questions.

> **Good practice**
> Create separate entries when two variants have different prices or booking rules.

[Open Add products and services correctly](/client/knowledge-base/products)